Privacy and Personal Data Collection Statement

Introduction‍

  1. WealthGreen Pte Ltd ("WealthGreen", "our", "us", or "we") is dedicated to offering clients top-notch carbon credit exchange services. To fulfill these services, we may gather and utilize client's personal information. We recognize the importance of privacy and confidentiality of personal information. WealthGreen is committed to safeguarding the privacy and security of the personal information we handle. Hence, we have formulated this Policy to elucidate how we gather, use, and disclose personal information, in compliance with Singapore's Personal Data Protection Act 2012 and its regulations ("PDPA"). In this Policy, "personal information" is defined as per the PDPA.
  2. If our operations are subject to data privacy laws other than Singapore's, this Policy will apply if it imposes a higher standard of personal information protection than foreign laws. This Policy will not require WealthGreen to act contrary to Singapore's laws.
  3. This Policy pertains to personal information collected from or provided by you. Please review this Policy to understand our practices concerning your personal information. By interacting with us, submitting information, or requesting our products or services, you consent to the collection, use, and disclosure of your personal information as described in this Policy.
  4. This Policy may be updated periodically without prior notice. Any changes will be effective when posted on our website. Regularly check for updates on how we handle your personal information. By continuing to use our services, you agree to the revised Policy.
  5. In case of inconsistencies between different versions of this Policy, the English version will prevail.

Collection and Use of Personal Information

  1. WealthGreen collects personal information for the purpose of providing our products and services. This may include technical information like your Internet Protocol ("IP") address and activity on our website. For more details, please refer to our Cookies Policy.
  2. The information we may collect includes: a. Personal details (e.g., name, age, occupation, marital status, contact information); b. Financial information (e.g., credit history, risk tolerance, transaction records); c. Electronic information (e.g., IP address, browser type, device data).
  3. We may also gather personal information from public databases, marketing partners, and social media platforms.
  4. Generally, we may collect, use, and/or disclose your personal information for purposes including but not limited to: a. Providing our products or services; b. Managing your account; c. Communicating with you; d. Verifying your identity; e. Assessing applications or requests; f. Credit checks and risk management; g. Designing financial services or products; h. Marketing and promotional activities; i. Legal or administrative proceedings; j. Responding to inquiries or feedback; k. Purposes reasonably related to the above.
  5. If you choose not to provide personal information when required, we may be unable to provide requested services or products.

Cookies

  1. WealthGreen Our website might employ cookies and analogous tracking technologies to automatically gather and obtain specific technical and utilization details such as your IP address, the type of browser you're using, your Internet Service Provider (ISP), and the device you're accessing our Services with. Cookies are tiny data fragments that a website saves on your computer's hard drive, allowing your device to recall details about your visit.
  2. This information, collected through cookies and related tracking technologies, helps us tailor your experience with our Services, comprehend your usage patterns, sustain a continuous session, enhance and evolve our Services, and gauge and fine-tune the efficacy of advertising and promotions. We may utilize temporary cookies (which are deleted when you shut your web browser) and enduring cookies (which remain on your computer until you remove them).
  3. Most devices and web browsers provide options to manage cookies within their settings. If you reject a cookie or erase cookies from your device, you might encounter reduced functionality or inconveniences when using our Services. For instance, signing in and accessing your Account might become slower, or we might be unable to recognize you, your device, or your online preferences.
  4. Moreover, if you switch devices, modify browsers, or remove the opt-out cookies containing your preferences, you might need to repeat the opt-out process.may use your personal information to send you information on our products and services. You may opt-out of receiving marketing materials at any time.

Use of Personal Information for Marketing Purposes

  1. WealthGreen may use your personal information to send you information on our products and services. You may opt-out of receiving marketing materials at any time.
  2. We will only send telemarketing messages to your Singapore telephone number if you have provided clear consent.
  3. If you wish to stop receiving marketing materials, you may opt-out using the "Unsubscribe" link in the email or by contacting us.

Disclosure of Personal Information

  1. We may disclose your personal information to third parties (within or outside Singapore) such as: a. Our service providers; b. Companies within the WealthGreen group; c. Your guarantor; d. Other financial institutions; e. Credit data or debt collection institutions; f. Regulatory bodies, government agencies, or law enforcement; g. Any other party you authorize us to disclose to.
  2. We will ensure that third parties keep the personal information confidential and secure.

Transfer of Personal Information Overseas

  1. WealthGreen may transfer your personal information to countries outside Singapore where our group companies or service providers are located. We will protect the transferred information in accordance with Singapore's data privacy laws.

Personal Information Security Measures

  1. WealthGreen implements measures to safeguard personal information against unauthorized access or accidental loss: a. Limiting access to authorized staff; b. Not distributing personal information for purposes other than those stated in this Policy; c. Ensuring employees comply with relevant data privacy standards; d. Regular training on proper handling of personal information.
  2. We will continue to ensure that collected personal information remains secure.

Data Privacy Requests

  1. You have the right to: a. Request access to or rectification of your personal information; b. Withdraw consent to our processing of your personal information; c. Request erasure or restriction of your personal information; d. Lodge a complaint if you believe your data privacy rights have been infringed.
  2. To submit a data privacy request, please contact WealthGreen's Client Service Department.

Accuracy of Personal Information

  1. We strive to ensure that your personal information is accurate and up-to-date. If changes occur, please contact us.

Retention Period of Personal Information

  1. We will retain your personal information as long as necessary to fulfill its purpose or as required by law. Once it is no longer necessary, we will delete or anonymize it.

Right to Withdraw Consent

  1. You may withdraw your consent to any collection, use, or disclosure of your personal information at any time. Please contact us to do so. Note that withdrawal may affect our ability to provide services or products to you.
  2. 24. All our legal rights and remedies are expressly reserved in the event of termination and any subsequent event. The withdrawal of consent shall not affect the lawfulness of any collection, use or disclosure of personal data by us that is based on consent obtained prior to its withdrawal, or our ability to collect, use or disclose your personal data for a specific purpose without your consent, if a provision in applicable law permits us to.

Contacting Us

  1. For questions, feedback, or data privacy requests, please contact: a. Client Service Department, WealthGreen Pte Ltd. b. Email: help@wealthgreen.app c. Include your name or contact number for us to follow up on your request. Additional information may be required to verify your identity.

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